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​Great Expectations: How to prepare your travelers for their first hotel stay

​Great Expectations: How to prepare your travelers for their first hotel stay

Blog posts   •   Jun 11, 2021 09:09 UTC

In countries around the world, millions of people – now fully-vaxxed and relaxed - are emerging from the stagnation of lockdown, and booking hotel rooms with a 'Roaring Twenties’ fervor. The U.S hotel industry recorded its best performance in 62 weeks at the end of May. Global occupancy reached 46% in April 2021 compared to 13% the year before.

Terminal Tips: 5 changes to expect at the airport

Terminal Tips: 5 changes to expect at the airport

Blog posts   •   Jun 09, 2021 13:25 UTC

The vaccination rollout is well underway in many countries, restrictions are being lifted and nations are reopening their borders to welcome travelers again.

​Net zero, Carbon Neutral or Climate Neutral? A guide to carbon jargon

​Net zero, Carbon Neutral or Climate Neutral? A guide to carbon jargon

Blog posts   •   Jun 04, 2021 14:06 UTC

Companies and governments are increasingly making commitments in reducing their GHG emissions. Find out the difference between the various terms and how they can be used to set trustworthy sustainability goals in business travel.

Around the World in Four Venues: Top destinations for small meetings

Around the World in Four Venues: Top destinations for small meetings

Blog posts   •   Jun 04, 2021 07:37 UTC

A recent study by New York University’s neuroscience department points to a correlation between new and diverse experiences and enhanced happiness. If we didn’t know that before, we definitely do now. Millions of us have experienced the monotony of lockdowns, and the subsequent first taste of freedom.

​Fact of the Matter: A look behind the numbers at CWT

​Fact of the Matter: A look behind the numbers at CWT

Blog posts   •   May 28, 2021 14:13 UTC

Do you remember that spreadsheet from last week? Probably not. Data can be dull. Many of us avoid studying reports and numbers in great detail because we don’t understand the context or what we need to conclude from them.

​A New Store in Town: Building a consumer-grade platform for the business traveler of the future

​A New Store in Town: Building a consumer-grade platform for the business traveler of the future

Blog posts   •   May 26, 2021 13:07 UTC

The pandemic brought about both temporary and permanent change to every industry and every corner of the world and knocked an estimated $8 trillion off the global travel market overnight. Like everyone, CWT had to address the immediate implications, while still preparing for the future, a future now heavily influenced by changing behaviors, tolerances, and priorities.

​Meh Busters: How to find inspiration in a fug

​Meh Busters: How to find inspiration in a fug

Blog posts   •   May 21, 2021 13:40 UTC

An article by psychologist Adam Grant has been doing the rounds this week. He identifies a collective feeling resulting from the emotional long-haul of the pandemic. It’s not burnout, depression, or hopelessness but a kind of foggy aimlessness he calls “languishing.”

Is it safe to travel for business?

Is it safe to travel for business?

Blog posts   •   May 19, 2021 13:48 UTC

​The biggest global vaccination campaign in history is underway. As countries around the world look to gradually ease restrictions, it is imperative that organizations equip their employees for a safe return to travel.

​Shore Leave: The top 3 remote working destinations, according to our social media followers

​Shore Leave: The top 3 remote working destinations, according to our social media followers

Blog posts   •   May 14, 2021 10:52 UTC

One thing the pandemic has taught us is that working from home instead of an office has its perks. Think zero commuting stress, the normalization of working in your sweat pants, and doing the laundry between meetings. It also means that with good WiFi connectivity and the support of your employer, your home office could be located anywhere.

Ready for Take-Off: How the Covid-19 pandemic reinforced the value of NDC

Ready for Take-Off: How the Covid-19 pandemic reinforced the value of NDC

Blog posts   •   May 11, 2021 09:44 UTC

NDC (New Distribution Capability), a standard developed to evolve the way air products are sold, giving buyers access to a wider range of content, and allowing airlines to bring more differentiated and personalized products to market faster, has– understandably – not been the biggest concern for the travel industry recently.

​Just the Ticket: How to prevent unused tickets from going to waste

​Just the Ticket: How to prevent unused tickets from going to waste

Blog posts   •   May 05, 2021 09:15 UTC

Travel managers play a critical role in managing and recovering unused tickets for their company. But never before have they had to manage such a high volume of unused tickets as over the past year.

State of Play – The future of travel in 3 episodes

State of Play – The future of travel in 3 episodes

Blog posts   •   Apr 30, 2021 16:37 UTC

​After the immense challenges that plagued the travel industry in 2020 and a first quarter of 2021 that saw pockets of growth and vaccine successes, we still need to map a way forward and navigate this brave new world. With that in mind, we look to a few of our recent experts and podcast guests on CWT’s Business Travel on The Fly for insight on enduring trends.

Bridging the digital divide

Bridging the digital divide

Blog posts   •   Apr 29, 2021 08:09 UTC

The Covid-19 pandemic meant that millions of children around the world had to make an instant switch to remote schooling for significant parts of last year, triggering the largest disruption of education systems in recent history. As not all families had sufficient devices to accommodate remote learning, it highlighted the digital divide like never before.

Playing Your Part – 10 easy steps towards more sustainable meetings and events

Playing Your Part – 10 easy steps towards more sustainable meetings and events

Blog posts   •   Apr 22, 2021 13:00 UTC

There’s no denying virtual meetings have their advantages. You can circumvent travel restrictions and social distancing requirements, save money and create a smaller carbon footprint – all while sitting in your pajamas.

Is the sustainability movement in business travel here to stay?

Is the sustainability movement in business travel here to stay?

Blog posts   •   Apr 20, 2021 12:36 UTC

The Covid-19 pandemic has created an emphasis on personal reflection and re-evaluation. Behavioral scientists talk about a shift towards authenticity and of congruence of personal values, actions, and work environment.

​Reimagining Customer Engagement: The importance of taking care of your client´s hotel content

​Reimagining Customer Engagement: The importance of taking care of your client´s hotel content

Blog posts   •   Apr 16, 2021 09:23 UTC

According to a 2020 study by investpro.com, the likelihood of selling to an existing customer is 60-70%, while the probability of selling to a new customer is 5%-20%. So if growth is a primary corporate goal, then retaining clients is key. And what better way to achieve retention and loyalty than by raising the customer service bar and upgrading customer experience?

Strategic Meetings Management: Why now is the time to think outside the wheel

Strategic Meetings Management: Why now is the time to think outside the wheel

Blog posts   •   Apr 14, 2021 08:21 UTC

The SMM Wheel, created by the Global Business Travel Association's (GBTA) Meetings & Events Committee, represents the best-in-class standard for managing an enterprise-wide meetings and events program. While the wheel's 11 components are essential to building an effective SMM program, there is a question that remains: can these components alone help you reach your goals?

Clean Switch: How to have a successful workation

Clean Switch: How to have a successful workation

Blog posts   •   Apr 09, 2021 14:03 UTC

Call it a workation, a woliday or anything you like, the pandemic has led to a rise in popularity in trips that combine work and pleasure, with 74% of remote workers saying they’d consider it, according to research company, Axios.

​Life Science Spotlight: 5 trends impacting corporate travel programs

​Life Science Spotlight: 5 trends impacting corporate travel programs

Blog posts   •   Apr 08, 2021 12:53 UTC

The pandemic has impacted the corporate travel programs of almost every industry across the globe. The Life Science industry - comprising pharmaceuticals, biotechnology, medical devices, and biomedical technologies companies – will be more in the spotlight than ever in 2021 as we continue to navigate the first major global pandemic of this scale since the emergence of modern life sciences.

Off-Piste Planning: How to organise a world-class sporting event in a pandemic

Off-Piste Planning: How to organise a world-class sporting event in a pandemic

Blog posts   •   Mar 31, 2021 08:00 UTC

Situated at the top of the Valle del Boite, the Northern Italian resort of Cortina is blessed with 360-degree views of the Dolomites. In February 2021, the alpine town played host to the FIS Alpine Ski Championships, one of the first competitive winter sports events to take place this year.