​Just the Ticket: How to prevent unused tickets from going to waste

Blog posts   •   May 05, 2021 09:15 GMT

Travel managers play a critical role in managing and recovering unused tickets for their company. But never before have they had to manage such a high volume of unused tickets as over the past year.

State of Play – The future of travel in 3 episodes

Blog posts   •   Apr 30, 2021 16:37 GMT

​After the immense challenges that plagued the travel industry in 2020 and a first quarter of 2021 that saw pockets of growth and vaccine successes, we still need to map a way forward and navigate this brave new world. With that in mind, we look to a few of our recent experts and podcast guests on CWT’s Business Travel on The Fly for insight on enduring trends.

Bridging the digital divide

Blog posts   •   Apr 29, 2021 08:09 GMT

The Covid-19 pandemic meant that millions of children around the world had to make an instant switch to remote schooling for significant parts of last year, triggering the largest disruption of education systems in recent history. As not all families had sufficient devices to accommodate remote learning, it highlighted the digital divide like never before.

CWT announces the appointment of Michelle McKinney Frymire as Chief Executive Officer

Press releases   •   Apr 27, 2021 13:00 GMT

Minneapolis, 27 April, 2021: CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces the appointment of Michelle McKinney Frymire as Chief Executive Officer with effect from 1 May 2021. Incumbent Kurt Ekert will be stepping down and will take on the role of senior advisor to the company.

Playing Your Part – 10 easy steps towards more sustainable meetings and events

Blog posts   •   Apr 22, 2021 13:00 GMT

There’s no denying virtual meetings have their advantages. You can circumvent travel restrictions and social distancing requirements, save money and create a smaller carbon footprint – all while sitting in your pajamas.

Is the sustainability movement in business travel here to stay?

Blog posts   •   Apr 20, 2021 12:36 GMT

The Covid-19 pandemic has created an emphasis on personal reflection and re-evaluation. Behavioral scientists talk about a shift towards authenticity and of congruence of personal values, actions, and work environment.

​Reimagining Customer Engagement: The importance of taking care of your client´s hotel content

Blog posts   •   Apr 16, 2021 09:23 GMT

According to a 2020 study by investpro.com, the likelihood of selling to an existing customer is 60-70%, while the probability of selling to a new customer is 5%-20%. So if growth is a primary corporate goal, then retaining clients is key. And what better way to achieve retention and loyalty than by raising the customer service bar and upgrading customer experience?

Strategic Meetings Management: Why now is the time to think outside the wheel

Blog posts   •   Apr 14, 2021 08:21 GMT

The SMM Wheel, created by the Global Business Travel Association's (GBTA) Meetings & Events Committee, represents the best-in-class standard for managing an enterprise-wide meetings and events program. While the wheel's 11 components are essential to building an effective SMM program, there is a question that remains: can these components alone help you reach your goals?

Clean Switch: How to have a successful workation

Blog posts   •   Apr 09, 2021 14:03 GMT

Call it a workation, a woliday or anything you like, the pandemic has led to a rise in popularity in trips that combine work and pleasure, with 74% of remote workers saying they’d consider it, according to research company, Axios.

​Life Science Spotlight: 5 trends impacting corporate travel programs

Blog posts   •   Apr 08, 2021 12:53 GMT

The pandemic has impacted the corporate travel programs of almost every industry across the globe. The Life Science industry - comprising pharmaceuticals, biotechnology, medical devices, and biomedical technologies companies – will be more in the spotlight than ever in 2021 as we continue to navigate the first major global pandemic of this scale since the emergence of modern life sciences.

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About CWT

CWT News & Media

CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow – and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience. Every single day, we look after enough travelers to fill more than 100,000 hotel rooms, while our meetings and events division handles more than 100 events every 24 hours.