The question facing many global businesses now is how travel will change. 9/11 changed the airline industry, the 2008 recession changed spending mindsets. Change is inevitable, of course.
When you have a busy travel schedule, you never know who you might meet, what connections you might make, or what new opportunities await. There’s a reason why a study by Oxford Economics reveals that for every dollar invested in business travel, companies realize $12.50 in incremental value.
Between the devastating bushfires and the coronavirus pandemic, it has been a difficult year for meetings and events in Australia so far. Companies have had to adapt by moving some meetings online – but virtual interactions aren’t a perfect substitute for face-to-face meetings.
Leading a team – especially during a crisis – takes patience and fortitude. When your direct reports express confusion, it’s important to support them. Since the start of the pandemic, we’ve navigated the changes in our industry by engaging with experts within CWT and the wider business travel and meetings & events industries.
