Chicago, 20 February 2018: RoomIt by CWT, the hotel distribution division of Carlson Wagonlit Travel, the leading global travel management company, today announces the RoomIt Loyalty Booster program. Available free to all RoomIt customers, the program rewards travelers with additional points and miles, while also increasing hotel attachment rates and compliance with their company’s travel policy.
“Instead of penalizing travelers for being non-compliant, we are taking a different approach that is more proactive and much more powerful,” said David Falter, president, RoomIt by CWT. “We have run several campaigns and the success rates have been very good and our clients are extremely happy with the higher compliance rates.”
The program allows travel managers to partner with CWT to run promotional campaigns where travelers are incentivized with either points or miles for booking within their corporate travel program. In testing mode with several clients, the RoomIt Loyalty Booster program delivered a 12 percent higher compliance rate during campaigns (typically 60-to-90 days in length). Additionally, the program often achieved continued compliance with compliant bookings increasing of three percent after campaigns concluded.
Travelers want and expect loyalty benefits when they travel and are often enticed to go outside their corporate travel policy to get them. With Loyalty Booster, travelers will enjoy access to additional points or miles that are carefully targeted for their needs within CWT channels. Additionally, all the offers presented will be in line with corporate travel policies, so travelers will be able to get loyalty benefits without worry.
By motivating travelers to book within the corporate travel framework, travel program managers will increase corporate travel policy compliance within their negotiated travel parameters at no additional cost. This increased compliance rate improves reporting and tracking measures for travel managers.
Loyalty Booster will increase supplier volume by driving traveler behavior using the hotels’ and airlines’ loyalty program currencies. The program incentivizes travelers to use the partners’ services by providing mutually beneficial loyalty rewards when they book through RoomIt.
“Business travelers want to feel empowered when they are booking their travel,” added Falter. “We are giving the ability to feel like they are getting something out of the experience other than just having to travel for work. They now see an opportunity where they can get to their next vacation by accumulating points much faster than before.”
About RoomIt by CWT
RoomIt by CWT is a division of Carlson Wagonlit Travel, a long-standing leader in business travel. RoomIt provides travelers with the rooms, rates, amenities, and loyalty programs they want; while helping organizations control their budget and improve travel oversight.
About Carlson Wagonlit Travel
Companies and governments rely on us to keep their people connected. We provide their travelers with a consumer-grade travel experience, combining innovative technology with our vast experience. Every day we look after enough travelers to fill almost 200 Boeing 747s and around 100,000 hotel rooms, and handle 95 corporate events. We have more than 18,000 people in nearly 150 countries, and in 2016 posted a total transaction volume of US$ 23 billion.