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Tag / Traveler Experience

Traveler Experience & Customer Leadership Team Appointments

Traveler Experience & Customer Leadership Team Appointments

Press releases   •   Sep 23, 2020 07:00 GMT

CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces the strategic aims and leadership team for its newly created Traveler Experience & Customer business unit.

​In Times Like These: Collaboration is essential

​In Times Like These: Collaboration is essential

Blog posts   •   Apr 16, 2020 09:48 GMT

As we search for a sense of normalcy, this crisis presents an opportunity to better lead by example, better care for clients and colleagues, and change to position for the best possible future.

Perks of the Job - 7 ways to boost employee satisfaction

Perks of the Job - 7 ways to boost employee satisfaction

Blog posts   •   Aug 19, 2019 13:40 GMT

Just as business travel is changing, your employees are also changing. Millennials are about to become your biggest employee demographic, and Generation Z is growing into the workforce. Where Millennials prefer to use technology to communicate, favour seamless experiences, and look for workplaces that give them more travel choices – Gen Z are true digital natives.

Is there a business case for creating a better traveler experience?

Is there a business case for creating a better traveler experience?

Blog posts   •   Oct 22, 2018 16:03 GMT

Leading organizations know there’s a strong business case for putting traveler experience at the center of their strategy. Data shows it improves retention, boosts performance, and even lifts the bottom line. These lessons now need to be applied to travel, says CWT’s new Senior EVP Chief Travel Experience Officer. Here, he tells us why.

Please Sir, I Want To Take A Business Trip  |  How the tedium of approval stresses travelers out – and inflates costs

Please Sir, I Want To Take A Business Trip | How the tedium of approval stresses travelers out – and inflates costs

Blog posts   •   Aug 03, 2018 06:59 GMT

People often have a romantic view of business travel – flying business class, five-star hotels, lobster dinners, piling up the points, cutting epic deals. And sure, it has its perks! But ask anyone who travels more than three or four times a year, and they’ll tell you it can be stressful too.

Carlson Wagonlit Travel appoints Niklas Andréen as Chief Traveler Experience Officer effective September 2018

Carlson Wagonlit Travel appoints Niklas Andréen as Chief Traveler Experience Officer effective September 2018

Press releases   •   Jun 25, 2018 12:08 GMT

Carlson Wagonlit Travel, the global travel management company, has appointed Niklas Andréen as Executive Vice President and Chief Traveler Experience Officer, effective September 2018. Based in London, Niklas will report to Kurt Ekert, President & CEO of CWT, and serve as a member of the CWT Executive Leadership Team.