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Plugged In: What do business travelers expect from their tech?

Plugged In: What do business travelers expect from their tech?

Blog posts   •   Dec 12, 2019 09:36 GMT

The most recent iteration of the GBTA Traveler Sentiment Index yielded more positive results. The latest release also yielded some interesting findings on technology. While talk of technology in business travel tends to dwell on the future, our study found that traveler sentiment today is still greatly influenced by technologies we all take for granted.

Business Travelers Sentiment Remains Strong with Most Frequent Travelers Wanting Even More Travel

Business Travelers Sentiment Remains Strong with Most Frequent Travelers Wanting Even More Travel

Press releases   •   Nov 13, 2019 17:19 GMT

Business travelers remain optimistic and sentiment remains strong despite economic headwinds in some parts of the world. Senior-level business travelers including senior/executive management (74%) and directors (77%) agree the health of the economy is excellent, according to the second wave of research out today from the GBTA Business Traveler Sentiment Index™ in partnership with RoomIt by CWT™.

RoomIt by CWT Further Bolsters Customer Experience and Product Innovation Strategy with Two Key Appointments

RoomIt by CWT Further Bolsters Customer Experience and Product Innovation Strategy with Two Key Appointments

Press releases   •   Oct 31, 2019 12:00 GMT

RoomIt by CWT™, the global hotel distribution division of CWT (the B2B4E travel management platform), announces the appointments of Jeff Zidell as Senior Vice President and Customer Experience Officer, and Ellen Zfaney, as Vice President, Supply Strategy and Innovation.

The Road Less Traveled: How to make an old routine feel new

The Road Less Traveled: How to make an old routine feel new

Blog posts   •   Oct 23, 2019 13:39 GMT

To an outsider, traveling for work can seem like a glamorous whirlwind of big deals made in boardrooms or winding down at iconic rooftop bars. But for anyone who travels regularly, the reality of business travel can be more sallow complexions and attending your child’s birthday party via FaceTime.

​RoomIt by CWT Expands Hotel Distribution with New, Strategic Global Partnerships

​RoomIt by CWT Expands Hotel Distribution with New, Strategic Global Partnerships

Press releases   •   Oct 10, 2019 12:00 GMT

RoomIt by CWT™, the global hotel distribution division of CWT, announces new strategic partnerships with multiple global hotel guest acquisition platforms. SiteMinder and Vertical Booking are now joined by RateGain and RateTiger by eRevMax as part of RoomIt’s growing channel manager program.

​Travelers Agree:  Healthy travel leads to growth

​Travelers Agree: Healthy travel leads to growth

Blog posts   •   Sep 10, 2019 09:47 GMT

By and large people feel that business travel is vital to achieving success for themselves and their company. As revealed in a recent Traveler Sentiment Index by GBTA and RoomIt, nearly 70% of respondents desire to travel more often.

​Hotel Sourcing in 2020: What’s Really Changing?

​Hotel Sourcing in 2020: What’s Really Changing?

Blog posts   •   Aug 21, 2019 10:00 GMT

Sourcing was a hot topic at this year’s GBTA convention with education sessions. Some companies have made headlines recently by declaring traditional sourcing models dead, and news articles consistently boast about sourcing enhancements that may or may not be arriving in the near future.

The World of Travel: ​Making business travelers happier in each region

The World of Travel: ​Making business travelers happier in each region

Blog posts   •   Aug 15, 2019 11:50 GMT

RoomIt recently helped launch the GBTA Business Traveler Sentiment Index™, which measures business traveler sentiment over the course of a year. There are many universal trends among business travelers from all regions, like high satisfaction with business travel (86%), and especially for the hotel-related components of travel.

Two at a Time: Buyers Embrace Longer Hotel Contracts

Two at a Time: Buyers Embrace Longer Hotel Contracts

Blog posts   •   Aug 14, 2019 03:38 GMT

Corporate travel programs are increasingly ditching the annual hotel sourcing ritual in favor of longer-term commitments. Why? Multi-year contracts mean less time spent sourcing, and more time optimizing and building strategic relationships with suppliers.

​Happy Travels: 5 ways to boost traveler satisfaction

​Happy Travels: 5 ways to boost traveler satisfaction

Blog posts   •   Jul 23, 2019 13:41 GMT

RoomIt and GBTA launched a study to measure the factors influencing sentiment among business travelers across the globe. Survey respondents feel strongly that travel is integral to the success of their business. 83% say it is very important to the overall financial performance of their company, and the vast majority say face-to-face meetings are the most effective way to conduct business.

Business Travelers Happy with Travel Experience Despite 54% Having Travel Mishaps

Business Travelers Happy with Travel Experience Despite 54% Having Travel Mishaps

Press releases   •   Jul 23, 2019 11:45 GMT

More than half (54%) of business travelers have experienced a mishap while on the road for work in the last year, with 52% reporting they had a delayed flight and 40% a cancelled flight. However, the vast majority (86%) of global travelers are satisfied with their overall business travel experiences.

RoomIt by CWT™ Research Reveals Key Differences in Business Traveler Hotel Preferences by Country

RoomIt by CWT™ Research Reveals Key Differences in Business Traveler Hotel Preferences by Country

Press releases   •   Jun 26, 2019 11:49 GMT

​According to research commissioned by RoomIt by CWT™, the hotel distribution division of CWT, the B2B4E travel management platform, business travelers want different hotel experiences based on the country they are from.

​By The Book - How to create a booking experience business travelers crave

​By The Book - How to create a booking experience business travelers crave

Blog posts   •   Jun 26, 2019 08:38 GMT

To ensure traveler satisfaction is among the top five goals for travel managers, RoomIt and Best Western commissioned research to determine exactly what business travelers around the globe crave from their hotel booking experience.

Eastern Promise - How to manage your hotel program in Asia-Pacific

Eastern Promise - How to manage your hotel program in Asia-Pacific

Blog posts   •   Jun 13, 2019 09:13 GMT

We all know that Asia Pacific (APAC) is the fastest growing region in the world. Incredibly it accounts for two-thirds of total global growth, which means many companies will be increasing their travel to and within the region. The problem is that managing travel in APAC is probably more complicated than in any other region in the world.

RoomIt by CWT™ Appoints Shannon Hyland Senior Vice President of Global Supply

RoomIt by CWT™ Appoints Shannon Hyland Senior Vice President of Global Supply

Press releases   •   Jun 05, 2019 06:04 GMT

RoomIt by CWT™, the global hotel distribution division of CWT, the B2B4E travel management platform, today announced the appointment of Shannon Hyland as Senior Vice President of Global Supply. In this role, Hyland will provide overall leadership and execution of the supplier strategy and effectiveness, and market management.

Latin Flair - Manage your hotel program in LATAM like an insider

Latin Flair - Manage your hotel program in LATAM like an insider

Blog posts   •   May 29, 2019 16:59 GMT

The hospitality industry in Latin America (LATAM) grew in 2018 and is expected to continue to grow through 2019. Expansion in the region includes an estimated 800+ new hotel projects. We put together tips to help you navigate the unique aspects of managing corporate travel in the region.

RoomIt by CWT Appoints Geoffrey Waldmiller VP of Revenue Optimization

RoomIt by CWT Appoints Geoffrey Waldmiller VP of Revenue Optimization

Press releases   •   Apr 24, 2019 12:01 GMT

​RoomIt by CWT, the hotel distribution division of CWT, the B2B4E travel management platform, has appointed Geoffrey Waldmiller as Vice President of Revenue Optimization.

Tale of Two Worlds: How to manage a hotel program in EMEA

Tale of Two Worlds: How to manage a hotel program in EMEA

Blog posts   •   Apr 24, 2019 10:03 GMT

Managing the local portion of a large corporate hotel program requires you to live in two worlds. You have to design a plan to accommodate the distinctive needs of your region while also taking your company’s larger travel strategy into consideration.

RoomIt by CWT® Appoints James Colquhoun VP of Finance and CFO

RoomIt by CWT® Appoints James Colquhoun VP of Finance and CFO

Press releases   •   Apr 16, 2019 07:01 GMT

RoomIt by CWT®, the hotel distribution division of CWT, the B2B4E travel management platform, has appointed James Colquhoun VP of Finance and CFO.

How to make travelers comfortable with your hotel program

How to make travelers comfortable with your hotel program

Blog posts   •   Mar 22, 2019 11:05 GMT

For those of us who have been in the industry for a while, you’ll remember when a good night’s rest was defined by a small, somewhat hard mattress with well-tucked, flower pattern blankets. Then hotels introduced a big fluffy, white bed, and just like that basic bedding was no longer acceptable to travelers.