Blog posts • Jan 17, 2019 12:31 GMT
There's a gap between what travel buyers believe travelers want from overnight stays and what travelers actually seek. RoomIt and GBTA recently launched a survey to identify what is making up this gap, and why it doesn’t seem to be going away. Unsurprisingly, many of the misunderstandings identified in the survey were about how to improve compliance and traveler satisfaction.
Blog posts • Jan 16, 2019 21:39 GMT
The first of its kind benchmarking tool done by The Economist Intelligence Unit (EIU), is supported by the Carlson Family Foundation, the World Childhood Foundation and the Oak Foundation.
Blog posts • Jan 15, 2019 08:52 GMT
Average ticket price (ATP) for air is forecast to increase by 2% globally in February, despite what many economists predict will be a softer global economy heading into 2019. Between anxiety over trade wars, a chaotic Brexit negotiation, and jittery markets, the global economy is expected to decelerate, but, the key is, it will remain above trend, which is helping to shield prices.
Blog posts • Jan 11, 2019 11:12 GMT
If you think being a travel manager is an easy task, think twice. The role requires a skill set that would make most professionals break into a cold sweat.
Blog posts • Dec 31, 2018 10:52 GMT
So this is Christmas, And what have you done? Another year over, And a new one just begun. So sings John Lennon around this time of year on almost every radio station into which you can tune. But just why do we ruminate on what we have achieved in the previous twelve months, and feel the need to look forward and make a fresh start?
Blog posts • Dec 28, 2018 09:52 GMT
“Hello. My name is Íñigo Montoya. You killed my father. Prepare to die.” It’s the holiday season, the week for watching cult movies and eating chocolate. It’s also the week for pondering how to improve your business skills in 2019.
Blog posts • Dec 27, 2018 09:21 GMT
If you just started a career as a procurement manager or your company’s travel budget was assigned to you for 2019, you might be feeling overwhelmed by the baffling amount of acronyms synonymous with the business travel industry.
Blog posts • Dec 21, 2018 11:38 GMT
If you read our previous blog where we asked what you value most from an airline, the next logical question for travelers is, 'what do you value most from a hotel?' While away our hotel is our home. It's important that it offers a certain level of comfort. But what is your definition of comfort?
Blog posts • Dec 20, 2018 08:06 GMT
The use of payment methods other than corporate cards is a pain point for travel managers, travelers and Travel Management Companies (TMC) alike. For the former, it makes tracking expenses more difficult; and for the latter it means wasted time in filing receipts. For the TMCs, spending time on admin tasks doesn’t add much value for customers – so all round, a lot of wasted time.
Blog posts • Dec 14, 2018 13:43 GMT
If, like George Clooney in Up In the Air, you spend a significant chunk of your time at work riding the clouds (hopefully not doing so to fire people), I am quite sure any improvement that airlines do to pump up their services is music to your ears.
Blog posts • Dec 10, 2018 09:18 GMT
“To deny people their human rights is to challenge their very humanity.” This quote from Nelson Mandela is the perfect opening to celebrate a very special day that we, at CWT, hold very dear: the Universal Declaration of Human Rights, which this year celebrates its 70 anniversary.
Blog posts • Dec 07, 2018 08:43 GMT
“If you can look into the seeds of time and say which grain will grow and which will not, speak then unto me.” Since the beginning of times, humankind has been obsessed with predictions. Fortunately, nowadays we don't need to rely on oracles or witches of any sort. We have powerful algorithms that allow us to predict the future and even change it.
Blog posts • Dec 05, 2018 08:05 GMT
Once upon a time the term foodie was associated with high culture and an elite fortunate enough to eat Michelin Starred chef-d’oeuvres while the rest of us ate cold sandwiches. But the frenzy for fine cooking has seen dramatic growth and democratization on a global scale.
Blog posts • Dec 04, 2018 08:09 GMT
You have probably heard the news recently that we have expanded our mobile air booking offering in 20 key markets around the world, giving travelers the option of securing their flights directly on the myCWT™ app. But, why is this such a game changer? Here’s 5 reasons to embrace this new way of making reservations. If you try it, there will be no going back.
Blog posts • Nov 30, 2018 10:45 GMT
Extended-stay properties are sprouting up with increased regularity. It feels as if sharing economy and apartment properties receive daily attention, and traveler demand appears to be keeping pace. Travel buyers have certainly taken notice too, as 94% believe they will have to allow more flexibility, or maintain current levels of flexibility for extended-stays and for alternative lodgings.
Blog posts • Nov 29, 2018 10:02 GMT
With Delta Air Lines’ CEO, Ed Bastian, announcing recently that the company is working towards offering free Wi-Fi on all its flights, and with several airlines already offering the service – including low-cost carrier, Norwegian – one can only wonder if internet access is going to become the latest must-have when choosing an airline.
Blog posts • Nov 22, 2018 08:05 GMT
After decades of being powered by fossil fuels, technological advances are making the entelechy of electric commercial aviation a reality. According to the global consultancy Roland Berger, “the number of electrically propelled aircraft around the world now exceeds 130.”
Blog posts • Nov 21, 2018 08:07 GMT
Ancillary revenue in the airline industry – generated by activities and services that yield revenue for airlines beyond the simple transportation of passengers from A to B – has increased dramatically over the years.
Blog posts • Nov 20, 2018 08:05 GMT
In the second of our Open Innovation series, CWT’s Brandon Balcom, senior director of Open Innovation, shares his top tips on successfully working with startups. While a travel management company (TMC) and a startup may seem an unlikely cultural fit, Brandon focuses on what each brings to the table, while sidestepping stereotypical traps.
Blog posts • Nov 15, 2018 09:44 GMT
RoomIt by CWT just published a study with GBTA asking travel buyers and travelers about their hotel program to understand goals, policies, traveler behavior, and future program considerations. Reducing program costs remains the top goal for many travel buyers, and, despite great effort, many are frustrated that their efforts have not been more impactful.